Contact
Contact us
Last updated 17 September 2026
A real company sells this, and these are its details. For anything about an account, a charge or a storm that should have alerted you, email us — that reaches a person.
Who you are buying from
- Legal entity
- Myrix Labs Private Limited
- Trading as
- PrecipWatch
- Registered office
- A-44 & 45, Sushil Marg
Block-A, Industrial Area, Sector-62
Noida, Gautam Buddha Nagar
Uttar Pradesh 201309, India - GSTIN
- 09AADCH1854P1Z3
- [email protected]
- Phone
- TO BE COMPLETED
How to reach us
| For | Use | We reply |
|---|---|---|
| Support, questions, anything urgent about monitoring | [email protected] | Within one business day |
| Billing, refunds, invoices, GST | [email protected] | Within one business day |
| Security reports | [email protected] | Within one business day, and we will tell you what we did |
| Phone | TO BE COMPLETED | Monday to Friday, 9:30am to 6:30pm IST (UTC+5:30) |
Our customers are in the United States and we are in India, so the clock matters: email sent during a US working day is answered the following morning India time. Nothing about support hours affects monitoring — alerts run every five minutes, all day, every day, and do not wait for an office to open.